California Advancing and Innovating Medi-Cal (CalAIM)

California Advancing and Innovating Medi-Cal (CalAIM) is a statewide initiative designed to improve the way health care and supportive services are delivered to Medi-Cal members. Through CalAIM, individuals receive whole-person care that addresses physical, behavioral, and social needs to promote long-term wellness and stability.

Contact information

If you or someone you support may be eligible for CalAIM services, WestCare California can help.

CalAIM Email:
CalAIM Referral Line: (559) 512-1613
Anthony Urbano, Director of CalAIM Services: (559) 259-9860
David Daniel, Deputy Administrator: (559) 476-9333

How WestCare Supports CalAIM

As a trusted provider in California, WestCare partners with health plans, community organizations, and local stakeholders to deliver services under CalAIM, including:

  • Enhanced Care Management (ECM): Intensive, hands-on support for individuals with complex needs, including care coordination, health system navigation, and advocacy.
  • Community Supports (CS): Flexible, health-related services designed to address social drivers of health, such as:
    • Housing Transition and Navigation Services
    • Housing Tenancy and Sustaining Services
    • Direct connections to other Community Supports such as medically tailored meals, recuperative care, respite services, etc. (as available through health plans)

Who Can Benefit?

CalAIM is designed to support Medi-Cal members who:

  • Are experiencing homelessness or housing instability
  • Live with serious mental illness or substance use disorders
  • Transitioning from incarceration.
  • Have frequent avoidable hospital or emergency department visits
  • Struggle to manage complex medical and behavioral health needs

Why CalAIM Matters

By addressing the whole person, CalAIM helps individuals:

  • Access stable housing and community supports
  • Improve health outcomes
  • Reduce avoidable hospitalizations
  • Build long-term stability and independence